Who should I call when something breaks in my apt?

Posted by miket on March 31, 2011 in FAQs

Call the doorman immediately for emergencies such as a major water leak – not a dripping faucet! He will alert the Resident Manager and/or the appropriate repair person.

For routine/non-emergency repairs, complete a work order at the front desk. The Resident Manager will determine if the repair is appropriately charged to the building or billed back to the shareholder. He may also suggest a repair person for you to call.

Note that the work order system depends on carbon copies so that form is not available online.

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