FAQs
Will the building supply fire extinguishers?
No. We strongly recommend that you buy a fire extinguisher and keep it in a handy location in your apartment. These are not expensive and are sold at hardware and home stores. For further information on fire extinguishers please see the emergency preparedness section of this web site.
Who should I call when something breaks in my apt?
Call the doorman immediately for emergencies such as a major water leak – not a dripping faucet! He will alert the Resident Manager and/or the appropriate repair person.
For routine/non-emergency repairs, complete a work order at the front desk. The Resident Manager will determine if the repair is appropriately charged to the building or billed back to the shareholder. He may also suggest a repair person for you to call.
Note that the work order system depends on carbon copies so that form is not available online.
What’s the policy for the bike room?
Speak to the Resident Manager about bike storage. He will let you know whether there’s capacity for your bike.
What should I do if I have a noisy neighbor?
If you’ve had no success in speaking to the person who’s making the noise (e.g., “I’m sure you don’t realize that the noise you’re making reaches my apartment?”), contact our DEPM Account Executive Amelia Ahne at 212-692-6156 or Amelia
Ahne
ellimanpmcom and she can contact the shareholder responsible for the noise.
What are the laundry room hours?
The laundry room is open 24 hours a day, 7 days a week, 365 days a year.
For more info on the laundry room please see the laundry room procedures.
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